Services
12Twenty offers a comprehensive suite of project management services, digitally powered and professionally delivered across all phases of the construction lifecycle.
FACILITY MAINTENANCE
Protecting asset value and operational continuity - long after construction ends.
12Twenty Facility Maintenance service provides structured, professionally managed maintenance programmes for commercial, industrial, residential, and public sector assets. We understand that a building's performance and value depend not just on how it is built, but on how consistently and intelligently it is maintained. Our approach combines planned preventive maintenance, rapid reactive response, and data-driven asset management.
Assets Under Management
Lease Breaking Occurrence
Emergency Response
SLA Compliance Rate
WHAT WE DO
From preventive care to long-term facility performance
We design and implement bespoke maintenance management systems tailored to the specific needs of each asset class. Our qualified FM engineers and technicians handle MEP systems, civil structures, internal finishes, external fabric, and specialist equipment. We deploy CMMS (Computerised Maintenance Management Systems) to schedule, track, and report on all maintenance activities - giving asset owners complete visibility and control.
KEY SERVICE OFFERINGS
Capabilities that drive every project forward.
Planned Preventive Maintenance (PPM)
PPM programmes for MEP and civil assets.
Reactive & Emergency Response
24/7 reactive and emergency maintenance response.
Building Fabric Maintenance
Roofing, cladding, glazing, and structural repairs.
MEP Systems Servicing
HVAC, electrical, plumbing, and fire systems.
Lifts & Specialist Equipment
Lift, escalator, and specialist equipment maintenance coordination.
Grounds & External Environment
Grounds maintenance and external environment upkeep.
CMMS & Asset Register
CMMS implementation and asset register management.
Statutory Compliance Maintenance
Fire safety, lifts, and electrical testing.
Condition Reporting & SOFR
Annual condition surveys and maintenance cost forecasting.
FM Consultancy & Soft FM
Facility management consultancy and soft FM coordination.
OUR DELIVERABLES
Documentation and tools.
Documentation and tools that keep every asset compliant, safe, and performing.
Asset Register
Complete inventory of all maintainable assets with current condition ratings.
PPM Schedules
Annual planned maintenance calendar aligned to manufacturer specifications.
CMMS Reports
Monthly dashboard of completed tasks, reactive jobs, and performance KPIs.
Compliance Certs
Statutory inspection certificates (fire, electrical, lifts, HVAC).
Cost Forecast
Rolling 5-year lifecycle maintenance cost plan per asset class.
Condition Survey
Annual photographic and written condition assessment report.